What do you need help with?

No. You can explore LearnFree without creating an account. A free account helps keep your goals, progress, and preferences in one place when you want a more guided learning experience.

Yes. LearnFree is free to use, with tutorials, lessons, videos, interactives, and games for practical skills you can use at work, at school, and in daily life.

Start with the goal you care about most. For computer confidence, begin with Computers. For workplace software, begin with Microsoft Office or Google. For career support, start with The Job Search.

You can choose from more than 300 topics, including more than 6,000 lessons, 2,000 videos, and 50 interactives and games. Use one tutorial for a quick answer, or work through a full self-paced course.

Yes. LearnFree is online and available 24 hours a day. You only need an internet connection, so you can learn from a phone, tablet, laptop, or desktop browser whenever it fits your schedule.

LearnFree is the updated learning experience for free practical skills. You can still start with familiar topics like Microsoft Word, Excel, PowerPoint, computer basics, and job skills, while newer tools such as goals, certificates, and progress tracking may require a LearnFree account.

Use Sign up free in the header. You will be asked for basic account details such as your name, email address, username, and password so LearnFree can create your account and let you sign in.

Go to the Sign in page and use the Forgot Password? link. Enter the email address connected to your LearnFree account and follow the reset instructions.

Try signing in or resetting your password with the email address you used before. If that does not work, create a new LearnFree account and contact support with your old account email so the team can check whether any previous progress can be restored.

Sign in first and check your account area for editable profile details. If you cannot update the email address yourself, use the Contact Us form so the team can help with the account change.

Your account can include basic details such as your name, email address, username, and password. If you choose to add more information, LearnFree may also use details like favorite topics to suggest more relevant learning resources.

Use the Contact Us form if you need help correcting, accessing, or deleting account information. For full details about your privacy choices, read the Privacy Policy.

Use the Contact Us form and clearly say whether you want to delete your account, unsubscribe from emails, or both. Include the email address connected to your account, but do not send your password.

Goals and progress tracking help you follow guided steps toward a specific outcome, build steady learning habits, and see what you have completed. Sign in before starting if you want your activity connected to your account.

Goals are personalized learning journeys for a specific outcome, such as improving job skills, building confidence, or developing better habits over time. They help organize lessons into a clear path instead of leaving you to choose from the whole library at once.

Use Select a goal from the site navigation. Choose the outcome that matches what you want to improve, then follow the guided steps LearnFree recommends.

First confirm that you are signed in to the same account on the same browser or device. If progress still looks wrong, refresh the page, check your connection, and contact LearnFree with the goal, topic, lesson title, and email address tied to the account.

Sign in and open your profile or account area, then check the progress or certificates section for completed course activity. If you cannot find a quiz score, send support the course name, quiz name, and the email address connected to your account.

Make sure you were signed in when you completed the lessons and quizzes. If you were signed in and the course still does not appear, contact support with the course name, completion date if you know it, and the email address connected to your account.

You can learn practical topics such as Microsoft Office, Google tools, internet basics, computers, job search, AI skills, core skills, creative tools, email, reading, math, and skills for today.

Yes. Use the topic menu or browse the topic library from the home page. If you know the exact skill, look for that tool or outcome first, such as Excel, Gmail, online safety, resume writing, or computer basics.

A topic is a broad area, such as Computers or Microsoft Office. A series groups related learning content inside that topic, such as Internet Basics or Resume Writing. A lesson is the individual page, video, activity, or article you complete.

Yes. You can view one tutorial for a quick task or complete an entire self-paced course. Use the format that matches the skill you need right now.

Visit the Resources page to find additional free online resources for adults. These links are separate from LearnFree's own lessons, so review each outside site before using it.

If a link is missing, broken, or points to content you cannot access, use the Contact Us form and include the exact page URL. This is especially helpful for older links such as iPhone Basics, Android Basics, or Computer-Based Testing resources that may have moved or changed.

Check the current topic library first. If you are looking for older Spanish, Idiomas, or English-language learning content from GCFGlobal and cannot find it, contact support with the course name so the team can confirm whether it moved, changed, or is no longer available.

Software changes over time, so a button, menu, or feature may look different from the lesson. If you notice an outdated step, send support the lesson URL, the software version, and what changed so the content team can review it.

Yes. You can download certificates after completing selected learning content. Use them to recognize your achievement and show proof of completion when it helps your learning, job search, or program records.

Certificates are available for selected learning content, not every article or lesson. If a certificate is available, you will see a completion or certificate option after finishing the relevant content.

Yes. You can use LearnFree's CV creator to build or update a professional CV using the skills you have gained, even if you are starting from scratch.

Use certificates as supporting proof of learning and use the CV tool to present your skills clearly. They are most useful when paired with specific examples of what you can now do, such as building a spreadsheet, writing a resume, or using email safely.

Sign in before you start and complete the required lessons, activities, or quizzes for the course. When a certificate is available and your required work is complete, the certificate option will appear in your account or completion area.

Yes. Start with the Teacher Guides if you want to use LearnFree in a classroom, workshop, library program, or guided learning setting.

Yes. LearnFree can be used with K-12 schools, homeschool groups, libraries, career centers, colleges, community centers, and similar programs. Teacher Guides are the best starting point for classroom use.

Use the Contact Us form if you need additional information about using LearnFree in the classroom or want guidance for a specific program.

Download the practice file first, then open the downloaded copy in Word, Excel, PowerPoint, or the matching program. If the file opens in your browser as view-only, look for the download icon or download option, save the file to your device, and edit the saved copy.

Quizzes and interactive activities appear inside the related course or lesson pages when they are available. If you used a quiz on the old site and cannot find it now, check the current course page first, then contact support with the topic name.

Yes. You can link to LearnFree lessons from a syllabus, class page, resource list, or training program. Link to the lesson or topic page directly so learners always land on the current version.

Start with the For Organizations page or the Contact Us form. Share what type of organization you are, who you serve, and what learning support you need.

LearnFree works well for schools, homeschool groups, libraries, career centers, colleges, community centers, and other organizations that support basic skills training.

Yes. You can link to LearnFree resources from your organization website, class page, resource list, or program materials. Review the Terms if you have questions about how the resources can be shared.

Yes. If your organization wants to expand access to free learning, reach new audiences, or explore a deeper collaboration, use the organization page or contact form to start the conversation.

Use the For Organizations page to review the LearnFree organization experience and ask the team what visibility or reporting options fit your program. Do not share learner data by email unless LearnFree requests it through an approved support channel.

Yes. LearnFree learning content and individual accounts are free. If your organization needs help using LearnFree with a group, use the For Organizations page to contact the team.

Printed materials are not currently available through this help page. For now, share direct links to LearnFree topics and resources. If your organization needs promotional support, contact the team with your audience, location, and program details.

When you contact support, include your email address and the details needed to answer your question. LearnFree uses that information to respond, troubleshoot, and help with the issue you reported.

Yes. LearnFree may use cookies and similar technologies to keep the site working, remember preferences, improve the experience, understand usage, prevent misuse, and troubleshoot technical issues.

Yes. LearnFree may use lessons and courses you have visited to suggest additional learning that may be relevant to you. Use the Contact Us form if you want to ask about or object to that kind of recommendation.

Read the full policy at learnfree.org/privacy-policy. The policy was last updated on January 1, 2026.

Try these steps in order: refresh the page, check your internet connection, clear your browser cache, try a current browser, and make sure JavaScript is enabled. If the problem persists, let us know which lesson you were trying to watch.

Yes. LearnFree content is available online, so you can use it from a phone, tablet, laptop, or desktop browser. No separate app is required for the web experience.

If you encounter an accessibility issue, report the exact page, lesson title, device, browser, and what went wrong through the Contact Us form. That gives the team enough detail to investigate.

Include the page URL, topic or lesson title, what you expected to happen, what actually happened, your device, your browser, and whether you were signed in. Avoid sending passwords or sensitive personal information.

Use the Contact Us form and include the lesson URL, the software name, the version if you know it, and the step that no longer matches. This helps the team prioritize updates when tools like Microsoft Office, Google apps, iOS, or Android change.

Use the Contact Us page for questions, support requests, classroom questions, organization inquiries, or problems with a lesson.

Include your question, the page or lesson URL, the topic name, your browser and device, and whether you were signed in. Keep the request specific so the team can route it correctly.

You can find these links in the footer of each page. Use the footer to open Privacy, Terms, Help Center, and Contact Us.